Billing Details

Use Billing Details to change bill information, view any other bills related to the ticket this bill is for, view ticket, and view bill history.

  1. On the Billing Details page, in the left column, click Modify this Bill

  2. On the Modify Bill window, in the New Bill Information section, make your changes:

     

    Field Description
    Billable

    Checked: The bill is charged to the customer

    Unchecked: The bill is not charged to the customer
    Change response to Choose a new response from the list of responses. Result: Response is changed and bill rates are replaced by the bill rates of the new response. The original response and units of work are retained in new fields in step 3
    Unit of Work The unit of work for which you are sending a bill. Units of work usually measure time (hours) or distance (feet)

     

  3. Click Save. Result: The Billing Details page reloads. The Bill Information section now has the note "This bill has been modified" and two new fields:

     

    New Field Description
    Locate Response Contains the original Bill Response entered by the locator on the Ticket Details > Ticket Response window
    Locate Unit of Work Contains the original Bill Unit of Work entered by the locator on the Ticket Details > Ticket Response window

     

 

  1. On the Billing Details page, in the left column, click View Bills of this Ticket. Result: The Billing Summary page appears with any additional bills for the ticket this bill is for

 

  1. On the Billing Details page, in the left column, click View Bills of All Related Tickets. Result: The Billing Summary page appears listing all bills for related tickets

 

  1. On the Billing Details page, in the left column, click View Ticket Details. Result: The Ticket Details page appears for the ticket this bill is for